FAQs

• Choose your exact phone model before adding a case to your bag.
• On iPhone, find it in Settings → General → About → Model Name.
• Double-check your model and finish before paying. Each case is made to order.

Glossy is shiny. Matte has a softer, low-sheen finish. The same artwork is available in both, so pick the look you like.

Cases marked MagSafe-compatible have built-in magnets for MagSafe accessories. Check the product description for the features and phone models available.

• Check the product page to see which matching wallpapers are included. Some cases don’t include them.
• Your downloads arrive electronically after payment, separately from your case.
• No membership or subscription is added.

Wipe it with a soft, damp cotton or microfiber cloth. Skip chemical cleaners and follow the care instructions on the product page.

• Mobile: full-quality PNGs for iPhone and Android.
• Desktop: PNGs for MacBook and PC screens.
• Choose the format shown on the product page. Mobile and desktop are sold separately unless the listing says otherwise.
• No watermarks, overlay text or icons.

After payment, use the download link sent to your checkout email. You can also download from your Thank You or Order Status page. Save the PNG to your device—nothing is shipped.

1. Download the original PNG and save it to Photos, Gallery or your computer.
2. Open your device’s wallpaper or background settings and choose the image.
3. Adjust the position to fit. You can crop or resize it for your own device.

Yes—use it on devices you own or control. It’s for personal use only, so please don’t share the original file, resell it or use it commercially. See the wallpaper licence.

• Check your inbox and spam folder using the email you entered at checkout.
• Try the download link on your order page.
• Still stuck, or the file won’t open? Email help@cleardisplay.store with your order number and checkout email.

• Phone cases: we ship to supported destinations worldwide. Enter your address at checkout to check availability and the shipping cost.
• Digital wallpapers: available worldwide, with no physical shipping charge.
• International orders may have import duties, taxes or handling fees. See our Shipping Policy.

• Production: usually 2–5 business days after we review and submit your order.
• Standard shipping to Australia: 3–6 business days after dispatch.

Weekends and public holidays don’t count. Order review or extra processing adds time. These are estimates—customs, busy periods and remote areas can cause delays.

Checkout confirms whether we can ship to your address. See our Shipping Policy.

• Production usually takes 2–5 business days after we review and submit your order.
• For tracked shipping services, we’ll email your tracking details once your case has shipped and the carrier makes them available.

Tracking won’t be available while your case is being made. Some Standard shipments are untracked. Items may arrive separately.

Email help@cleardisplay.store as soon as you can with your order number and what needs changing. We’ll try to help, but changes may not be possible once production or shipping starts. Your legal cancellation rights still apply.

• Faulty, damaged or wrong item? Email help@cleardisplay.store with your order number, a short description and clear photos if possible.
• Contact us before sending anything back.
• We don’t offer change-of-mind returns on made-to-order cases, including a wrong model or finish, or on wallpapers once files or access are supplied.
• Your consumer rights still apply, including eligible EU and UK cancellation rights. See our Refund Policy for the full details.