Privacy policy

Last updated: 27 August 2026

Clear Display respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how Clear Display (“Clear Display”, “we”, “us” or “our”) collects, uses, stores and shares information when you visit our website, purchase digital wallpapers, subscribe to Clear Display Unlimited or contact us.

Information we collect

Depending on how you interact with Clear Display, we may collect:

  • Your name, email address and account details
  • Billing information and transaction details
  • Your order history, membership status and download activity
  • Messages and support requests you send us
  • Device and browser information
  • IP address and approximate location
  • Website activity, referral information and interactions with our store
  • Cookie identifiers and similar technology
  • Marketing preferences and consent choices
  • Information necessary to prevent fraud, abuse or unauthorised account access

Payment card information is processed securely by Shopify and its payment providers. Clear Display does not directly store your complete payment-card details.

How we collect information

We may collect information:

  • Directly from you when you place an order, create an account, purchase a membership or contact us
  • Automatically when you browse or interact with our website
  • From Shopify and payment providers when they process your transaction
  • From service providers that help us operate memberships, deliver digital files, provide customer support, analyse website use or prevent fraud

How we use your information

We may use personal information to:

  • Process payments and complete orders
  • Deliver purchased digital wallpapers
  • Create and manage customer accounts
  • Provide and administer Clear Display Unlimited memberships
  • Apply membership benefits and provide access to weekly wallpaper drops
  • Process recurring membership payments
  • Provide customer support
  • Send transactional messages about orders, downloads, billing and memberships
  • Send marketing communications where you have consented or where otherwise permitted by law
  • Improve our store, products and customer experience
  • Detect fraud, misuse, security incidents and unauthorised account access
  • Enforce our policies and protect our legal rights
  • Meet tax, accounting, regulatory and legal obligations

Legal grounds for processing

Where applicable, we process personal information because:

  • It is necessary to provide products, memberships or services you requested
  • It is necessary to comply with a legal obligation
  • It supports our legitimate interests in operating, securing and improving Clear Display
  • You have given your consent, including for certain marketing activities or non-essential cookies

You may withdraw consent at any time. Withdrawing consent does not affect processing that occurred before the withdrawal.

How we share information

We may share information with service providers that assist us in operating Clear Display, including:

  • Shopify, which hosts our online store and processes store and transaction information
  • Appstle Memberships, which manages membership access, billing status and member benefits
  • Shopify Digital Products, which facilitates delivery of digital files
  • Payment processors and fraud-prevention providers
  • Email, customer-support, analytics and marketing providers
  • Professional advisers, such as accountants, legal advisers and insurers
  • Government agencies, regulators or law-enforcement authorities where required by law

We may also disclose information when reasonably necessary to protect Clear Display, our customers or others from fraud, security threats, unlawful conduct or harm.

If Clear Display is involved in a merger, sale, restructuring or transfer of business assets, relevant information may be transferred as part of that transaction, subject to applicable privacy laws.

Shopify

Our store is hosted by Shopify. Shopify processes personal information relating to store visitors and customers in accordance with its own privacy practices.

You can read the Shopify Consumer Privacy Policy for more information.

International data transfers

Clear Display operates from Australia and sells to customers worldwide. Our service providers may process or store information outside your country, including in Australia, Canada, the United States and other countries where Shopify or our service providers operate.

Privacy laws in those countries may differ from the laws where you live. Where required, we and our service providers use appropriate contractual or legal safeguards for international transfers.

Cookies and tracking technologies

Our website uses cookies and similar technologies to:

  • Keep the store and checkout functioning
  • Maintain account sessions and shopping-cart contents
  • Remember preferences
  • Protect the store against fraud and abuse
  • Understand how visitors use the website
  • Measure performance and improve our services
  • Support advertising or marketing where enabled

Some cookies are necessary for the store to operate. Where required by law, non-essential cookies will be used only after you provide consent.

You can manage eligible cookie choices through the cookie banner or privacy-preferences controls available on our website. Browser settings can also block or delete cookies, although doing so may affect store functionality.

Marketing communications

If you subscribe to marketing communications, we may send information about new wallpapers, weekly drops, memberships, promotions and Clear Display updates.

You can unsubscribe using the link included in marketing emails or by contacting help@cleardisplay.store. You may still receive necessary transactional messages concerning orders, downloads, account security, membership billing or policy changes.

Sale and sharing of personal information

Clear Display does not sell personal information for money.

Certain analytics, advertising or data-sharing activities may be considered a “sale”, “sharing” or targeted advertising under some privacy laws. Where applicable, you can exercise an opt-out through the privacy controls or data-sharing opt-out page available on our website.

Data retention

We retain personal information only for as long as reasonably necessary to:

  • Provide products, downloads and membership services
  • Maintain transaction and membership records
  • Resolve disputes and support requests
  • Prevent fraud and maintain security
  • Meet legal, tax, accounting and regulatory obligations
  • Enforce our agreements

Retention periods vary depending on the type of information and the reason it was collected. Information may be deleted or anonymised when it is no longer required, subject to legal obligations and Shopify’s retention practices.

Data security

We use reasonable administrative, technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration and disclosure.

However, no online service or transmission method can be guaranteed completely secure. You are responsible for protecting your account credentials and notifying us if you suspect unauthorised access.

Your privacy rights

Depending on where you live, you may have rights to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of eligible information
  • Restrict or object to certain processing
  • Withdraw consent
  • Opt out of marketing
  • Request a portable copy of eligible information
  • Opt out of eligible data sharing, targeted advertising or sale
  • Make a complaint to a privacy or data-protection authority

These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.

To submit a privacy request, contact help@cleardisplay.store.

Australian privacy enquiries and complaints

If you believe we have mishandled your personal information, contact us at help@cleardisplay.store with details of your concern. We will review and respond to your complaint within a reasonable period.

If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner through oaic.gov.au.

Customers in other jurisdictions may also contact their local privacy or data-protection authority.

Children’s privacy

Clear Display is not directed to children who cannot legally consent to the processing of their personal information. We do not knowingly collect personal information from children in breach of applicable law.

If you believe a child has provided personal information without appropriate permission, contact help@cleardisplay.store.

Third-party websites

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Clear Display is not responsible for how those third parties handle information.

Changes to this policy

We may update this Privacy Policy to reflect changes to our business, technology, service providers or legal obligations.

The latest version will be posted on this page with an updated revision date. Where legally required, we will provide additional notice of material changes.

Contact us

For privacy questions, complaints or requests, contact:

Clear Display
Email: help@cleardisplay.store